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Michael Townsend – Callaway Global Master Staff Ambassador

At Duncan Lambert Golf, we’re proud to say that we’ve got a fantastic team of professionals working here, including Michael Townsend – an expert custom fitter and one of a select few Callaway Master Ambassadors globally, who has been club fitting with us for well over 20 years now and is a true asset to our business. Through his 35 years in the golf industry, Michael has developed a wealth of knowledge when it comes to club fitting, meaning he has all the necessary skills to be able to elevate your golf game to the next level. As well as being an expert in all things Callaway and custom fitting, he is a highly commended golf coach – even working with European Tour players in the past.

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The beginning of Michael’s Callaway journey

Michael began as a Callaway staff player and ambassador in 2005, and through his dedication and years of service to Callaway, he was awarded the title of Global Master Staff Ambassador in 2025. Regularly attending the latest Callaway training courses, you can rest assured that his knowledge is always up to date with the latest products and technology. And, when it comes to club fitting, you’d have to search far and wide to find someone with more experience and knowledge, all of which is implemented during club fittings to ensure that you come away with the best possible set-up for your golf game. This includes comprehensive checks of shafts and lie angles, all aided by the latest and most accurate TrackMan 4 technology, of which Michael is also an expert in. This revolutionary technology is able to display all of the important information, such as dispersion, launch angle, ball speed and clubhead speed, from which Michael can put together the best combination of golf clubs for you to try. Michael’s clients always come away from their fitting having not only gained more yardage and consistency in their game, but also a better understanding of their TrackMan numbers.

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From Callaway to Duncan Lambert Golf

Speaking in-store about his work with Callaway and TrackMan, Michael said “I’m extremely proud to be able to call myself a Callaway Global Master Staff Ambassador, something which has taken a lot of work and years of dedication to the company. My 20 plus years at Duncan Lambert Golf means I’ve worked with a wide range of golfers, many of which are now regular customers and regular lessons of mine, something which I’m also very proud of. It’s a great environment to work in, and I love being able to share my experience with anyone who visits us – it’s really important to me that people not only leave with clubs benefitting their game, but also a better understanding of their game too”.

Top of the range TrackMan 4 technology

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“The brand-new TrackMan 4 technology that we have invested in has been a huge help in getting people to better understand their game, showing how key factors such as their clubhead speed and ball speed can improve with just a few tweaks. It’s also helped to make my fittings more accurate than ever, giving me the confidence to know that the numbers I’m using to base my recommendations on is as accurate as possible. We’re one of the few fitting centres in the south-east that also offer outdoor fittings, something which we feel is key in seeing the ball flight and getting the best results”.

 

Another reason for Michael’s popularity is his friendly and relaxed demeanour, which can make even the most nervous or inexperienced golfer feel at ease during their custom fitting or lessons. His chatty and affable personality means that he is equally as good at aiding both male and female golfers, meaning he is able to boast a wide clientele which includes golfers of all genders and abilities.

“I try to make all of my fittings and lessons as engaging and informative as possible, using drills which can be practiced at home and by giving people a clear understanding of what it is that they need to work on. The easiest way to help golfers improve is to simplify the game, which is something I’d consider myself to be really good at doing – golfers have a habit of overcomplicating the swing, which can be detrimental to their game more often than not”. This approach often proves very popular with golfers, especially those who struggle to understand where they’re going wrong. And with lessons beginning at just £50, Michael’s lessons are not only informative but also fantastic value.

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Let our team find your perfect golf clubs

So, if you’re looking to improve your golf game and need help deciding upon the best clubs to help with this, look no further than Duncan Lambert Golf and Michael Townsend. To book a custom fitting with Michael, or to enquire about his lessons and the lesson packages that he offers, you can either visit us in-store at West Malling Golf Club or call us on 01732 844022. Speak to one of our helpful members of staff in the store and they will be more than happy to give you more details about custom fitting and lessons, both of which are available 7 days a week. Alternatively, you can email us at info@duncanlambertgolf.com and we will get back to you as soon as possible.