Duncan has been a PGA Professional for over 25 years and in 1996 was appointed the Head Professional at West Malling Golf Club. In 2010 Duncan earned the coveted PGA Director of Golf qualification. This provided Duncan with even greater skills to manage, market and continually drive the service within the professional shop at West Malling forwards.

“customer service is to meet and exceed customer expectations”.

Although Duncan is no longer taking on teaching responsibilities he can be seen behind a pile of paperwork or on the shop floor where he feels at his best, engaging with customers and staff alike.